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Perte de données, ralentissement système, virus USB ?
Désinfectez votre ordinateur gratuitement !
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par Benzaldo
#156495
Re,

C'est bon j'ai mis le fichier suspect en quarantaine.

L'ordi a redémarré sans plantage :) :super:

En revanche, j'ai un dernier petit souci depuis peu (rien de grave non plus) : lorsque je clique sur l'icône de la corbeille sur le bureau, ce n'est pas le contenu de la corbeille qui s'ouvre, mais "mes documents" . Bizarre non ?

NB : ah non, tout semble être rentré dans l'ordre :)

Bravo à  toi billmaxime, et merci pour ta précieuse aide.

" onclick="window.open(this.href);return false;

:merci2:
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par billmaxime
#156498
re
En revanche, j'ai un dernier petit souci depuis peu (rien de grave non plus) : lorsque je clique sur l'icône de la corbeille sur le bureau, ce n'est pas le contenu de la corbeille qui s'ouvre, mais "mes documents" . Bizarre non ?
qu'est ce que tu as fait avec ton pc :interro:

supprime l'icône de la corbeille qui est sur ton bureau, puis regarde ceci pour remettre l'icône de ta corbeille

icônes vista

dit moi si ça fonctionne

:merci2:
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par billmaxime
#156506
re

il reste 2-3 manip :P:

fait ceci et poste les rapports s'il te plaît

1)
  • Télécharge SFTGC (de Pierre13) sur ton Bureau et pas ailleurs !.
  • Lance SFTGC, exécuter en tant qu'administrateur sous Windows : 7/8 et Vista
  • Clique sur GO

    Image

    Note : A la fin un rapport va s'ouvrir
  • Une fois le scan terminé rends toi sur le bureau, le fichier SFTGC.txt à  été créé.
  • Héberge le rapport SFTGC.txt sur SosUpload, puis copie/colle le lien fourni dans ta prochaine réponse sur le forum
2)
  • Télécharges Delfix sur ton Bureau.
  • Lance Delfix, exécuter en tant qu'administrateur sous Windows : 7/8 et Vista

    poste le rapport via 1 copier/coller
  • dans delfix,coche les cases suivantes :

    • Réactiver l'UAC
      Supprimer les outils de désinfection
      Purger la restauration système

      Image
Avatar du membre
par Benzaldo
#156614
Bonjour billmaxime,

Le programme SFTGC ne répond pas. Je l'ai pourtant laissé tourner toute la matinée, il reste bloqué sur "ne répond pas" .

Le second programme a quant à  lui fonctionné. Voici le rapport :

# DelFix v10.7 - Rapport créé le 07/07/2014 à  13:09:19
# Mis à  jour le 27/04/2014 par Xplode
# Nom d'utilisateur : Jul - PC
# Système d'exploitation : Windows Vista (TM) Home Premium Service Pack 2 (32 bits)

~ Activation de l'UAC ... OK

~ Suppression des outils de désinfection ...

Supprimé : C:\RSIT
Supprimé : C:\pre_scan
Supprimé : C:\FRST
Supprimé : C:\Shortcut_Module
Supprimé : C:\AdwCleaner
Supprimé : C:\Users\Jul\AppData\Roaming\ZHP
Supprimé : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ZHP
Supprimé : C:\Program Files\Ad-Remover
Supprimé : C:\Program Files\ZHPDiag
Supprimé : C:\Ad-Report-CLEAN[1].txt
Supprimé : C:\Ad-Report-CLEAN[2].txt
Supprimé : C:\Ad-Report-CLEAN[3].txt
Supprimé : C:\Ad-Report-SCAN[1].txt
Supprimé : C:\Ad-Report-SCAN[2].txt
Supprimé : C:\Ad-Report-SCAN[3].txt
Supprimé : C:\AdwCleaner[R1].txt
Supprimé : C:\AdwCleaner[S1].txt
Supprimé : C:\PhysicalDisk0_MBR.bin
Supprimé : C:\Pre_Scan_05_07_2014_11_58_53.txt
Supprimé : C:\Shortcut_Module_29_06_2014_15_29_59.txt
Supprimé : C:\TDSSKiller.3.0.0.39_01.07.2014_19.02.40_log.txt
Supprimé : C:\TDSSKiller.3.0.0.39_01.07.2014_19.06.56_log.txt
Supprimé : C:\TDSSKiller.3.0.0.39_01.07.2014_19.12.01_log.txt
Supprimé : C:\UsbFix_Upload_Me_PC.zip
Supprimé : C:\ZHPExportRegistry-30-12-2010-17-30-06.txt
Supprimé : C:\Users\Jul\Desktop\AD-R.lnk
Supprimé : C:\Users\Jul\Desktop\defogger_disable.log
Supprimé : C:\Users\Jul\Desktop\FRST.exe
Supprimé : C:\Users\Jul\Desktop\RogueKiller.exe
Supprimé : C:\Users\Jul\Desktop\Shortcut_Module.exe
Supprimé : C:\Users\Jul\Desktop\Shortcut_Module_29_06_2014_15_29_59.txt
Supprimé : C:\Users\Jul\Desktop\tdsskiller.exe
Supprimé : C:\Users\Jul\Desktop\ZHPDiag.lnk
Supprimé : C:\Users\Jul\Desktop\ZHPFix.lnk
Supprimé : C:\Users\Public\Desktop\mkvmerge GUI.lnk
Supprimé : C:\Users\Public\Desktop\ZHP.lnk
Supprimée : HKCU\Software\Ad-Remover
Supprimée : HKCU\Software\g3n-h@ckm@n
Supprimée : HKCU\Software\Shortcut_Module
Supprimée : HKLM\SOFTWARE\AdwCleaner
Supprimée : HKLM\SOFTWARE\g3n-h@ckm@n
Supprimée : HKLM\SOFTWARE\Shortcut_Module
Supprimée : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Ad-Remover
Supprimée : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ZHPDiag_is1

~ Purge de la restauration système ...


Nouveau point de restauration créé !

########## - EOF - ##########

:merci2:
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par billmaxime
#156663
re

j'ai souvenance que firefox n'est pas a jour sur ton pc, mais pour les autres logiciels/programmes, je ne me souvient plus :P:

tu peux me refaire 1 zhpdiag et poster le rapport s'il te plaît
  • Télécharge ZHPDiag (de Nicolas Coolman) sur ton bureau.
  • Installe le logiciel.
  • Lance ZHPDiag, exécuter en tant qu'administrateur sous Windows : 7/8 et Vista
  • Clic sur Complet

    Note : Ne pas fermer le programme même si il est indiqué qu'il ne répond plus.

    Image
  • Une fois le scan terminé rends toi sur le bureau, le fichier ZHPDiag.txt à  été créé.
  • Héberge le rapport ZHPDiag.txt sur SosUpload, puis copie/colle le lien fourni dans ta prochaine réponse sur le forum
:merci2:
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par Benzaldo
#156702
Bonjour billmaxime,

Ce matin, j'ai eu un petit plantage au démarrage ... :(
Et quand je clique sur les icônes du bureau (que ce soit la corbeille ou "ordinateur"), ou quand je fais un clic droit sur le bureau, puis "personnalisation, ça m'ouvre systématiquement "mes documents"...

Sinon, voici le rapport ZHPDiag :

http://upload.sosvirus.net/www/?a=d&i=CB0fMW1Rgy" onclick="window.open(this.href);return false;

:merci2:
Avatar du membre
par billmaxime
#156730
:hello: Benzaldo,

1) avast n'est pas a jour, met le a jour >> aide en image clique ici

2) désinstalle Adobe Reader X via programmes et fonctionnalités du panneau de configuration

ensuite, télécharge et installe la dernière version depuis ce lien adobe reader

PS: décoche MCAFEE

3) regarde si tu vois ceci >> C:\Program Files\TuneUp Utilities 2013 et supprime le

4) fait 1 scan avec whocrashed et poste le rapport s'il te plaît

5) pour la suite, regarde si tu arrives a installer windows repair

:merci2:
Avatar du membre
par Benzaldo
#156758
Bonjour billmaxime,

Je ne parviens toujours pas à  installer windows_repair (toujours le même fichier manquant file_text dans le programme d'installation).

Sinon, voici le rapport whocrashed :

Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sat 05/07/2014 15:58:33 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown (0xFFFFFFFF9DB32000)
Bugcheck code: 0x50 (0xFFFFFFFF9DB32000, 0x0, 0xFFFFFFFF82C82F03, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: PAGE_FAULT_IN_NONPAGED_AREA



On Wed 02/07/2014 10:24:24 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini070214-01.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x5A92E)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF88B1610F, 0xFFFFFFFF89BF24D8, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus
company: AVAST Software
description: avast! self protection module
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: AVAST Software KERNEL_MODE_EXCEPTION_NOT_HANDLED_M



On Sun 29/06/2014 10:00:36 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini062914-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0xC7B59)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF99317B59, 0xFFFFFFFF825A0BDC, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\win32k.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote Win32 multi-utilisateurs
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 09/05/2014 03:34:06 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini050914-03.dmp
This was probably caused by the following module: spsys.sys (spsys+0x7D81F)
Bugcheck code: 0x50 (0xFFFFFFFFD5F2590F, 0x0, 0xFFFFFFFF82CC80FC, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\spsys.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: security processor
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 09/05/2014 03:30:29 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini050914-02.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x1A05F)
Bugcheck code: 0x24 (0x1904AA, 0xFFFFFFFF8038F588, 0xFFFFFFFF8038F284, 0xFFFFFFFF88E8563E)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote du système de fichiers NT
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 09/05/2014 03:27:41 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini050914-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT+0x4CEE)
Bugcheck code: 0x1000008E (0xFFFFFFFFC000001D, 0xFFFFFFFF88D89CEE, 0xFFFFFFFF8039DBB4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 07/05/2014 11:29:11 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini050814-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT+0xA545)
Bugcheck code: 0xD1 (0xFFFFFFFFFFFFFFC6, 0x2, 0x0, 0xFFFFFFFF88D93545)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Tue 06/05/2014 23:19:17 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini050714-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x8F584)
Bugcheck code: 0xA (0x23885283, 0x2, 0x1, 0xFFFFFFFF82C3FACD)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\ntfs.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote du système de fichiers NT
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Tue 22/04/2014 12:02:28 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini042214-02.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x3317E)
Bugcheck code: 0x1000008E (0xFFFFFFFFC000001D, 0xFFFFFFFF88C4017E, 0xFFFFFFFF9FA89868, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Tue 22/04/2014 11:34:15 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini042214-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x18316E)
Bugcheck code: 0x1000007E (0xFFFFFFFFC000001D, 0xFFFFFFFF8D99216E, 0xFFFFFFFF8D7A8138, 0xFFFFFFFF8D7A7E34)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: ATI Technologies Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.).
Google query: ATI Technologies Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

21 crash dumps have been found and analyzed. Only 10 are included in this report. 4 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.)
aswsp.sys (avast! self protection module, AVAST Software)
mbam.sys (Malwarebytes Anti-Malware, Malwarebytes Corporation)
aswsnx.sys (avast! Virtualization Driver, AVAST Software)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

:merci2:
Avatar du membre
par billmaxime
#156826
:hello: Benzaldo,

le dernier crash date du >> On Sat 05/07/2014 15:58:33 GMT your computer crashed

je ne vois pas le crash du 08 Juil 2014 14:37 dans le rapport
par Benzaldo » 08 Juil 2014 14:37
Ce matin, j'ai eu un petit plantage au démarrage ... :(
regarde dans le gestionnaire de périphérique si tu n'as pas de ? o๠/!\ jaune

vérifie aussi si le pilote de ta carte graphique est a jour
Et quand je clique sur les icônes du bureau (que ce soit la corbeille ou "ordinateur"), ou quand je fais un clic droit sur le bureau, puis "personnalisation, ça m'ouvre systématiquement "mes documents"...
il va falloir restaurer le pc en sortie d'usine, dit moi si tu as gravé les dvd de sauvegarde o๠si tu as encore la partition "recovery"

:merci2:
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